Safety & Warranty
Important safety information
Handle the earphones and the charging case with care. They contain sensitive electronic components, including batteries, and can be damaged or cause injury if dropped, burned, punctured, crushed, disassembled, or if exposed to excessive heat or liquid. Do not use the earphones or charging case if they are damaged.
To turn off the earphones, hold down the multi-function button (MFB) for 3 seconds until the LED light flashes red.
Do not attempt to access or replace the earphone or case batteries yourself—you may damage the batteries, which could cause overheating and injury.
Avoid prolonged skin contact with the USB connection ends when plugged into a power source as it may cause discomfort or injury. Do not sit or sleep on the USB connector or place it under a blanket, pillow, or your body. Take special care if you have a physical condition that affects your ability to detect heat against your body.
Listening to sound at high volumes may permanently damage your hearing. Background noise, as well as continued exposure to high volume levels, can make sounds seem quieter than they actually are. Check the volume before inserting the earphones in your ear.
WARNING: To prevent possible hearing damage, do not listen at high volume levels for long periods.
Use of the earphones while operating a vehicle is not recommended and is illegal in some areas. Check and obey the applicable laws and regulations on the use of earphones while operating a vehicle. Be careful and attentive while driving. Stop listening to your audio device if you find it disruptive or distracting while operating any type of vehicle or performing any activity that requires your full attention.
The earphones and charging case are small in size and may present a choking hazard or cause other injury to small children. Do not insert them into your mouth under any circumstances and keep them away from small children.
Medical device interference
The earphones and the charging case contain components, magnets and radios that emit electromagnetic fields. These electromagnetic fields and magnets may interfere with pacemakers, defibrillators, or other medical devices. Maintain a safe distance of separation between your medical device and the earphones and charging case. Consult your physician and medical device manufacturer for information specific to your medical device. Stop using the earphones and the charging case if you suspect they are interfering with your pacemaker, defibrillator, or any other medical device.
The earphones can lead to ear infections if not properly cleaned. Clean the earphones regularly with a soft lint-free cloth. Avoid getting moisture in any openings and do not use aerosol sprays, solvents, or abrasives to clean. If a skin problem develops, discontinue use. If the problem persists, consult a physician.
Electrostatic shock - WARNING
When using the earphones in areas where the air is very dry, it is easy to build up static electricity and it is possible for your ears to receive a small electrostatic discharge from the earphones. To minimise the risk of electrostatic discharge, avoid using the earphones in extremely dry environments, or touch a grounded unpainted metal object before inserting the earphones.
- Do not use the earphones near water, dripping or splashing sources, or near objects filled with liquids. Do not expose the earphones directly to water or fluids.
- Do not use the earphones near heat sources (eg. radiators, heat registers, stoves, open flames, TV’s or other heat producing devices).
- Do not, under any circumstance, modify the power supply, USB port, the batteries or any other piece of hardware.
- Unplug the case from a power source during a lightning storm or when it’s fully charged. Do not keep the case plugged in to a power source once fully charged for long periods of time.
Loss and Replacements
The earphones and charging case are small in size and can be lost or misplaced if proper attention and care are not taken. If an earphone or charging case is lost, replacements can be purchased here.
For support, troubleshooting and additional information, please contact us at email@example.com.
WARRANTY – 1 year limited warranty
Boombuds entire liability and your exclusive remedy for any breach of warranty shall be, at Boombuds option, (1) to repair or replace the hardware, or (2) to refund the price paid, provided that the hardware is returned to the point of purchase or such other place as Boombuds may direct with a copy of the sales receipt or dated itemised receipt. Shipping and handling charges may apply except where prohibited by applicable law. Boombuds may, at its option, replace your product, offer to provide a functionally equivalent product, or repair any product with new, refurbished or used parts as long as such parts are in compliance with the product’s technical specifications. Any replacement hardware product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period of time that may be applicable in your jurisdiction.
This warranty does not cover problems or damage resulting from
- accident, abuse, misapplication, or any unauthorized repair, modification or disassembly;
- improper operation or maintenance, usage not in accordance with product instructions or connection to improper voltage supply;
- use of consumables, such as replacement batteries, not supplied by Boombuds except where such restriction is prohibited by applicable law;
- lost parts that were originally supplied with the Boombuds hardware product;
- non- Boombuds branded parts and accessories even if sold with the Boombuds hardware product;
- non- Boombuds services that may be accessed or controlled with a Boombuds hardware product; or
- normal wear and tear.
This limited warranty does not, under any circumstances, cover the replacement of or reimbursement for any electronic device or personal property that is not a Boombuds product. This warranty also does not cover Boombuds products used by businesses for the purpose of providing end users with Internet access for a fee.
Limitation of Liability
BOOMBUDS SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE OR DATA (WHETHER DIRECT OR INDIRECT) OR COMMERCIAL LOSS FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON YOUR PRODUCT EVEN IF BOOMBUDS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Duration of Implied Warranties
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS HARDWARE PRODUCT IS LIMITED TO THE DURATION OF THE APPLICABLE EXPRESS WARRANTY PERIOD FOR YOUR PRODUCT. Some jurisdictions do not allow limitations on the duration of an implied warranty, so the above limitation may not apply to you.
National Statutory Rights
Consumers have legal rights under applicable national legislation governing the sale of consumer goods. Such rights are not affected by the warranties in this Limited Warranty
No Other Warranties
No Boombuds dealer, agent, or employee is authorized to make any modification, extension, or addition to this warranty.
Regulatory Compliance Information
FCC Compliance Statement
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Important: Changes or modifications to this product not authorized by Boombuds could void the electromagnetic compatibility (EMC) and wireless compliance and negate your authority to operate the product. This product has demonstrated EMC compliance under conditions that included the use of compliant peripheral devices and shielded cables between system components. It is important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios, televisions, and other electronic devices. This product was tested for EMC compliance under conditions that included the use of Boombuds peripheral devices.
Regional Disposal and Recycling Information
The symbol above indicates that this product and/or battery should not be disposed of with household waste. When you decide to dispose of this product and/or its battery, do so in accordance with local environmental laws and guidelines.
Battery Disposal Information
The lithium-ion batteries in your earphones and charging case should be recycled by an authorised service provider.
The Boombuds® brand and products are owned and distributed by Boom Audio Australia Pty Ltd. Boombuds® logos and other marks are owned by Boom Audio Australia Pty Ltd and may be registered.